Love Love Butler and Wilson their pieces never disappoint
Ruth Mitchell - 2 February 2018
Fast, efficient service from B & W and a beautiful bargain brooch that will be treasured.
Carole Kelly - 31 January 2018
Have not used site for a long time hardest part was trying to chance my password. Rang customer service who advised me what to do everything was really easy after that the choosing and paying.
Mrs M.Hollings - 30 January 2018
Fast delivery and beautiful necklace
Adele Morgan - 30 January 2018
As fabulous as always,
Mrs Amanda Yorke - 30 January 2018
Great product that was delivered promptly
Helen - 30 January 2018
As ever fabulous items of jewellery at great prices
shunkles - 29 January 2018
Product was as described on website and arrived when promised
Cathy Wainhouse - 29 January 2018
Fantastic jewellery love Butler and Wilson
Mrs E Daw - 29 January 2018
Easy to access n go through purchase process. Received item promptly. Very happy
Shaima Guenuni - 29 January 2018
Have been a Butler & Wilson customer for a large number of years, buying from QVC, small retailers B & W shop and on line. Have always been very pleased with quality of items from all sources until the last delivery from B & W's latest sale. Some of the items do not have any B & W markings and do not seem the usual high quality.
Gwen Hartshorne - 29 January 2018
Barbara Dyer - 29 January 2018
Excelllent service. Beautiful products. What more could one ask for. I must acmit i have a large collection of butler and wilson and have been buying for many years.
tanith ardern - 29 January 2018
great customer services
Sharon Brown - 28 January 2018
Always excellent service and fabulous products.
Judy Jones - 28 January 2018
excellent sale,well packaged
kim hayward - 27 January 2018
I ordered my two items from the web site and they arrived the next day. The items are as described and up to Butler and Wilson's high standards.
Hazel - 27 January 2018
Excellent service,speedy deliver and quality product
I love my purchase
Pugs - 26 January 2018
Received 2 items with stones lose in 2 separate parcels. Also wrong item sent. Returned and received a refund.
No apology from B and W.
Mrs Susan Anderson - 26 January 2018
Love butler And Wilson jewellery it never disappoints
Claire hopwood - 26 January 2018
Bought quite a few pieces of jewellery in the sale and loved them all. However there were some stones loose in the boxes of a few items that had fallen off and noticed there were no inserts for the jewellery that Butler & Wilson normally give in the boxes. Instead the jewellery was attached to thin layer of sponge which is normally used to cover the top of the jewellery. A couple of the boxes were also damaged in transit as there were only sent in a bubble envelope. However can't complain too much as they were sale items and I was delighted with them otherwise.
Shirley - 26 January 2018
Item turned up so tangled that it just looked like a large ball of silver; took my half an hour to smooth it out. Would have helped if it hadn't just been dumped in a box with a bit of bubble wrap on top - maybe try attaching it to something next time so that 30 odd inches of chain doesn't bunch together!
Francat - 26 January 2018
Fast and efficient service. Jewellery very well wrapped and protected
Jackie - 25 January 2018
Love buying from Butler and Wilson .. fabulous jewellery pieces and excellent service at all times even when refunds required . Wish more companies could be as efficient ....
Fiona Hassoun - 25 January 2018
I adore butler and wilson; however, this last order was disappointing. Two of my pieces arrived broken and i am choosing to superglue rather than return for new ones because it will take close to a month to receive the replacements.also, the website isnt the easiest to navigate. Kept losing my bag contents and the search mechanism wouldnt retrieve items that were searched for with their exact name. Finally-this didnt bother me but i wanted to let the company know that my order was NOT delivered to an individual. It was left in the mailbox which is fine except delivery stated it needed to be signed for and that it was handed to an individual. Guess that's the usps' fault but wanted to share. Thank you.
ellen nelson - 24 January 2018
Easy to order online and very quick delivery
Virginia Challis - 24 January 2018
Delighted with my order so much sparkle
catherine mahon - 24 January 2018
A cheerful, witty brooch which has already been much admired. Arrived in a very short time.
Mrs Judith Findlay - 23 January 2018
Well what can I say , I purchased some more jewellery in the winter sale, made huge savings and was over the with all I bought. Will continue to buy from Butler and Wilson , such beautiful designs and amazing quality, just simply love there jewellery.
Paul - 23 January 2018
Ordered snake necklace ( multi) 9.01.2018 . Lost in transit since then !!!! .
Not fault of Butler and Wilson . Their person in orders Anna Glackova , has been outstanding in helping to trace the Necklace through Royal Mail, and they eventually located in on the Friday the 19th . Without Anna s help, and persistence the necklace would never have been located .it has now arrived in Ireland , but I still await delivery ! , again a Postal problem .
We would certainly recommend Butler and Wilson ; the Jewellry is lovely , and the after sales service on this occasion has been attentive , courteous , and Anna could not have been more helpful . Cannot speak highly enough about Anna Glackove , and her great help in this matter .
E Kelly - 23 January 2018