Since our beautiful, whimsical crystal jewellery pieces are designed to work passed down between generations, it is really important you look after these treasures with as much care as we put into designing them.
Whilst Butler & Wilson is pleased to offer a repair service for items purchased from recent collections, here are some important tips for keeping your crystal jewellery at its very best.
Quick Tip: Your jewellery should be the last thing you put on and the first thing you take off.
Whilst many factors cause wear and tear in your jewellery, start with these simple rules whilst flaunting your jewels.
Doing this will avoid accidental snagging, scratches & breakages etc.
Also DONT FORGET your jewellery is particularly susceptible to damage from effects of harsh chemicals found in perfumes, hairspray, lotions, makeup, body oils and more.
REMOVE jewellery if you are likely to cause exposure to chemicals or fluids (see more below).
One of the most important rituals to give your jewellery the long life it deserves.
In exceptional circumstances clean jewellery with mild washing liquid and warm water and rinse thoroughly.
ONLY use dry cloth cleaning on porous stones (i.e Turquoise)
TAKE OFF jewellery before contact with water - through swimming, bathing, washing etc. Liquid and oils can get through the tiny cracks in crystals causing permanent colour damage.
We understand that sometimes items may need a little spruce and some tlc. We offer a repair service on items purchased from recent collections, please see our repairs page here for more information.
If you have any questions about product care for your Butler & Wilson crystal jewellery and crystal accessories, please get in touch with our customer service team on firstname.lastname@example.org.